© Wok2Go 2011. All rights reserved.
Chinese & Thai Takeaway
Information about us
The web site is operated by Wok2go ('We'). We are registered in England and Wales and have our registered office at Ellenbrook Village Centre, 11 Morston Close, Worsley, M28 1PB.
Whilst every effort has been made to ensure the accuracy of the MSG contents are kept to nil or minimal, wok2go cannot be held responsible for any errors or omissions on its suppliers or during the course of food preparation engaged by wok2go's employees. wok2go makes no warranties or representations whatsoever regarding the quality, content, completeness, adequacy, sequence, suitability and accuracy of its ingredients. However, wok2go is committed to the highest standards of its food quality served to its customers. If you think that there are any errors or its food fall below the standard implied therein, please notify us and we shall rectify them immediately. The Management of wok2go reserves the right to make changes to its menu without notice.
These Terms and Conditions apply to Wok2go Quality Policy
At Wok2go, our mission is to serve and deliver quality, authentic food at it's best to all our customers. In the unlikely event that you are not satisfied with the quality of your dish please refer to the terms and conditions of our policy below.
The Quality Policy only applies to a dish you order and purchase directly from Wok2go that is not of satisfactory quality and excludes any issues regarding the delivery time.
We strive to deliver food within our quoted estimated time. Unfortunately due to factors such as weather, staff illness and traffic will occasionally prevents us from achieving this.
Please note that refunds will not be given for late delivery of food.
To claim via the Quality Policy:
- You must call the Wok2go branch directly where your meal was ordered and cooked.
- The claim must be made on the same day as your order was made and within 30 minutes of delivery or collection.
- No more than 30% of the dish may have been eaten and the rest must be unaffected. You must show proof of purchase.
- Refunds can only be claimed with the return of at least 70% of each dish requiring a refund to the store from where the food was ordered subject to local store opening hours.
- Collected or delivered dishes subject to claims will be required to be returned to the store within 48 hours.
- Any refund amounts agreed will be returned through the same payment method used on the purchase of the order.
- Your statutory rights remain unaffected.
- We reserve the right to refuse any claim under this policy if these terms and conditions are not met.
- This promotion may be amended or withdrawn at any time.
Accessing our web site
Access to our web site is permitted on a temporary basis, and We reserve the right to withdraw or amend the service We provide on our web site without notice (see below). We will not be liable if for any reason our web site is unavailable at any time or for any period.
From time to time, We may restrict access to some parts of our web site, or the entirety of the web site, to users who have registered with us.
When using our web site, you must comply with the provisions of our acceptable use policy.
You are responsible for making all arrangements necessary for you to have access to our web site. You are also responsible for ensuring that all persons who access our web site through your internet connection are aware of these terms, and that they comply with them.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our web site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not print off, copy, or in any way download extracts, of any page(s) from our web site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our web site must always be acknowledged.
You must not use any part of the materials on our web site for commercial purposes without obtaining a licence to do so from us or our licensors.
Reliance on information posted
Commentary and other materials posted on our web site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our web site, or by anyone who may be informed of any of its contents.
Our web site changes regularly
We aim to update our web site regularly, and may change the content at any time. If the need arises, We may suspend access to our web site, or close it indefinitely. Any of the material on our web site may be out of date at any given time, and We are under no obligation to update such material.
The material displayed on our web site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, We and third parties connected to us hereby expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our web site or in connection with the use, inability to use, or results of the use of our web site, any web site linked to it and any materials posted on it, including, without limitation any liability for:
loss of income or revenue;
loss of business;
loss of profits or contracts;
loss of anticipated savings;
loss of data;
loss of goodwill;
wasted management or office time; and
for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for deceit or fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our web site
Uploading material to our web site
Whenever you make use of a feature that allows you to upload material to our web site, or to make contact with other users of our web site, you must comply with the content standards set out in our acceptable use policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.
We have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our web site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our web site. We have the right to remove any material or posting you make on our web site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.
Viruses, hacking and other offences
You must not misuse our web site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our web site, the server on which our web site is stored or any server, computer or database connected to our web site. You must not attack our web site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our web site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our web site or to your downloading of any material posted on them, or on any web site linked to them.
Linking to our web site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any web site that is not owned by you.
Our web site must not be framed on any other web site, nor may you create a link to any part of our web site other than the home page. We reserve the right to withdraw linking permission without notice. The web site from which you are linking must comply in all respects with the content standards set out in our acceptable use policy.
If you wish to make any use of material on our web site other than that set out above, please address your request to firstname.lastname@example.org.
Links from our web site
Where our web site contain links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Jurisdiction and applicable law
The wok2go name and logo are a UK registered trade mark of Wok2go.
If you have any concerns about material which appears on any of our web site, please contact: email@example.com.